Vincenzo Cucina Italiana is very proud of our food quality, freshness and made to order dishes. We value your feedback. In the case of problems with your order, please contact us directly by calling us directly and we will try to correct the problem to your satisfaction as quickly as possible. If you receive an incorrect order we will offer to correct your food order. If this is not acceptable, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. We strive to continuously do our best to ensure your satisfaction. By ordering from our website you are agreeing to our refund policy.